We here at Rose City Cycle recognize you have numerous choices of where to shop for the right bikes and accessories for your needs. It’s why we work so hard to earn your business not just once, but over and over again. And it’s why we strive to deliver excellence in every aspect of our business. Here’s what we aim for to earn your business and respect every day:
We back every product we sell with our commitment to your satisfaction. If you ever have a problem or are dissatisfied with anything you’ve purchased from us, please see us for a prompt and courteous resolution of the concern. We promise to make it right. It’s fun to be involved in such a health-oriented business, and to offer products that can enhance your enjoyment of cycling. All of us enjoy cycling and helping our customers increase their enjoyment of it as well. So, if you’ve noticed (or heard) that we’re a friendly place to shop, give us a chance to put a smile on your face, too. Stop by whenever you can.
One reason our customers like us: Our selection of new bicycles and accessories is one of the best in the area. And if we don’t have what you need, our buying power with all the major suppliers lets us get it for you quickly. You’ll see examples from our selection at this site, and there’s much more in store for you when you visit.
First, it means top-notch customer service to help you find what you need. Next, it means service training and expertise. Our staff of assembly and repair mechanics is factory authorized for work on most any brand of bike, even if you didn’t buy it from us. With all new bike purchases from Rose City Cycle you will receive One Year of Free Service which includes One Free Tune Up after 30 hours of riding time, and free adjustments for one year from purchase date. Parts and installation are extra. Speaking of service, we generally turn around most repairs within 24 to 48 hours. A lot of repairs we do while you wait, some of which include chain installation, tire/tube installation and gear adjustments just to name a few. We also offer different tune up and overhaul packages. Store Hours are Monday – Saturday 10 till 6 PM, Sunday closed.